Privacy Policy
Last updated: October 23, 2025
1. Introduction
Welcome to CS2Signals ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
2. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us, including:
- Name and contact information (email address)
- Payment information (processed securely through Whop)
- Account credentials and preferences
- Communication preferences
Usage Data
We automatically collect certain information about your device and usage of our services, including IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
3. How We Use Your Information
We use the collected information for various purposes:
- Provide and maintain our services
- Process payments and manage subscriptions
- Send you important updates and notifications
- Provide customer support
- Improve our services and develop new features
- Monitor usage and detect fraudulent activities
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:
- Service Providers: We may share information with trusted third-party service providers who assist in operating our services (payment processors, analytics providers)
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a structured format
- Restriction: Request limitation of processing under certain circumstances
- Objection: Object to processing for direct marketing purposes
8. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors interact with our site
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
9. Third-Party Services
Our services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
CS2Signals
Email: privacy@cs2signals.com
Subject: "Privacy Policy Inquiry"
This Privacy Policy is effective as of October 20, 2026 and applies to all information collected by CS2Signals.